Privacy Policy

1. Introduction

HopHop.ai is a product of ZeroX GmbH ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

We take privacy seriously. Depending on where you live, data protection laws (including the GDPR in the EEA/UK) may apply.

2. Data Controller

The data controller responsible for your personal data is:

ZeroX GmbH

Glogauer Straße 5/6, c/o FullNode

10999 Berlin, Germany

Email: hello@hophop.ai

3. Information We Collect

We may collect the following types of information:

• Early Access Waitlist Information: If you request early access, we collect your email address and any information you include in the optional "How do you plan to use HopHop?" field.
• Account Information: If and when you create an account, we may collect your name, email address, and other information you provide.
• Location Data: If and when you use navigation or route-related features (and where required, with your permission), we may collect precise or approximate location information from your device. You can disable location services through your device settings at any time.
• Usage Data: Information about how you interact with our services, including access times, pages viewed, and features used
• Device Information: Browser type, operating system, device identifiers, and IP address
• Route Data: If and when you use the Service to plan routes, we may process addresses, waypoints, and routes you create or save.
• Communications: Information you provide when contacting us for support or inquiries

Please note: the optional "use case" field may contain personal data depending on what you type. If you prefer not to share additional information, you can leave it blank.

4. Legal Basis for Processing

We process personal data only when we have a valid reason to do so. Depending on the context, this can include:

• Providing the service: Processing needed to deliver what you request (for example, handling a waitlist signup)
• Legitimate interests: Running, securing, and improving our services (for example, preventing abuse)
• Consent: Where you choose to allow a specific activity (for example, analytics cookies)
• Legal obligations: Where we must comply with applicable laws

5. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Operate our early access waitlist, including sending confirmation messages and (where applicable) invitations or product updates
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our services (hosting, analytics, payment processing)
• Email Delivery Provider: We use Resend to send early access and related emails. This means your email address and the content of messages may be processed by Resend to deliver emails.
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, it will be securely deleted or anonymized.

Early access waitlist: We generally keep your early access signup details until you request deletion or until the waitlist is no longer needed for the purpose it was collected for.

9. Your Rights

Depending on your location (including in the EEA/UK under GDPR), you may have certain rights regarding your personal data, such as:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request restriction of processing
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at hello@hophop.ai.

Marketing / updates: If you no longer wish to receive non-essential emails about early access or product updates, you can opt out by contacting us at the email address above.

10. Analytics

If you accept analytics cookies, we use Google Analytics 4 ("GA4") to understand how our website is used and to improve it. GA4 uses cookies and similar technologies to collect information about your use of the website.

• Provider: Google Ireland Limited (for users in the EEA/UK), and Google LLC may process data on its behalf
• Data processed: Usage data such as pages viewed, approximate location (derived from IP address), device/browser information, and interactions/events
• Cookies: GA4 typically sets cookies such as _ga and _ga_* to distinguish users and measure sessions
• Legal basis: Consent (where required). You can decline analytics cookies in the consent prompt, and you can withdraw consent later by clearing cookies/local storage so the prompt is shown again

For more information, see Google's privacy information: Google Privacy Policy and Google Analytics privacy information.

11. Cookies

We use cookies for basic website functionality. If you choose to accept analytics cookies, we also use analytics cookies to measure website usage.

You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

12. Security

We use reasonable technical and organizational measures designed to protect your personal data. However, no method of transmission over the Internet is 100% secure.

13. Data Breach Notification

If we become aware of a data breach that affects your personal data, we will take appropriate steps to address it and, where required by law, notify you and/or the relevant authorities.

14. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also notify you via email or in-app notification.

16. Supervisory Authority

If you are in the EEA/UK, you also have the right to lodge a complaint with a data protection authority. Our competent authority is the Berliner Beauftragte für Datenschutz und Informationsfreiheit.

17. Contact Us

For questions about this Privacy Policy or our data practices, contact us at: hello@hophop.ai